5 Proven Strategies to Stop Account Sharing for Advertisers and Marketers
Account sharing fraud is a significant threat in the advertising and marketing industry, costing businesses and platforms millions of dollars every year. It not only undermines the accuracy and efficiency of targeted marketing campaigns but also erodes user trust, making it imperative for stakeholders within this sector to implement robust measures to combat this emerging menace.
In the digital marketing landscape, account sharing fraud can lead to inflated user numbers, skewed metrics, and erroneous targeting. Such fraudulent practices will ultimately result in wasted resources and capital for businesses. To make matters worse, it can expose sensitive information to malicious entities, potentially causing irreparable damage to an organization's reputation. This is why it is essential to understand and employ strategies that effectively curb account sharing and ensure secure access to marketing and advertising platforms.
In this article, we will delve into the top five tested and proven strategies that can help prevent account sharing in the advertising and marketing space. These tactics are aimed at improving user identification, minimizing privacy concerns, and reinforcing platform security. Ultimately, by deploying these strategies, businesses can protect their marketing investments, maintain the integrity of their campaigns, and most importantly, ensure that they reach real, unique, and human users. Stay tuned as we unfold each strategy and discuss its benefits, challenges, and implementation details.
Strategy 1: Device and Browser Fingerprinting
What is Device and Browser Fingerprinting
Device and browser fingerprinting is a technique used to identify individual users based on the unique characteristics of their devices and browsers. By gathering these distinctive attributes, it becomes possible to track and differentiate users, ensuring a higher level of security against fraudulent activities such as account sharing.
How does it work
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Collecting unique device and browser attributes: Information about a user's device (e.g., operating system, screen resolution, hardware components) and browser (e.g., installed plugins, user agent, language preferences) is gathered.
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Creating a device fingerprint for each user: This data is processed and combined to create a unique "fingerprint" that corresponds to a specific user.
Pros & Cons
Pros:
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Improved user identification and tracking: Fingerprinting allows for a more accurate and reliable method to identify users, making it difficult to share accounts across multiple devices.
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Reduced false positives and negatives: Since fingerprinting relies on unique device and browser attributes, it has a lower probability of falsely identifying users, ensuring better platform security.
Cons:
- Privacy concerns for legitimate users: Device fingerprinting may be perceived as intrusive by some users, which could potentially lead to privacy-related concerns and issues.
Implementation
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Integration of fingerprinting libraries: Utilize specialized libraries or APIs designed for device and browser fingerprinting. These tools collect relevant user information and generate unique fingerprints without requiring the development of custom solutions.
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Customization of fingerprinting settings: Configure the fingerprinting tool according to the specific requirements of the advertising and marketing platform. This might include specifying which attributes to collect or setting thresholds for fingerprint matching.
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Monitoring and refining fingerprinting algorithms: Continuously monitor the performance of the fingerprinting system, identifying areas that require adjustments or improvements. This may involve tweaking the algorithms used to create fingerprints or adjusting the data collection process to increase accuracy and effectiveness.
By implementing device and browser fingerprinting, advertising and marketing agencies, social media managers, web app developers, business owners, and SaaS providers can enhance their platform security, making it more difficult for unauthorized users to engage in account sharing and other fraudulent activities. This results in better utilization of marketing budgets, higher levels of trust from clients, and improved targeting capabilities.
Strategy 2: Bot Behavior Biometrics AI
What is Bot Behavior Biometrics AI
Bot Behavior Biometrics AI is an advanced cybersecurity technique that uses artificial intelligence and machine learning algorithms to analyze user behavior patterns in real time and distinguish legitimate human users from malicious bots. By tracking various behavioral attributes, such as mouse movement, click patterns, scrolling behavior, and keyboard usage, AI-driven systems can effectively prevent account sharing fraud and protect advertising and marketing platforms from fake users, click fraud, and other malicious activities.
How does it work
The system starts by collecting user behavior data across various input channels during a user's session. Machine learning algorithms then analyze the data in real time to identify patterns that are indicative of human behavior and differentiate them from patterns associated with automated bots. By continuously updating its behavioral models, the AI system is constantly improving its accuracy and ability to detect new and emerging bot threats.
Pros & Cons
Pros:
- Accurate detection of bots: By leveraging AI, the system can differentiate human users from bots with high precision, making it a valuable tool in combating account sharing fraud.
- Minimize effect of fake accounts and click fraud: With improved bot detection, advertising and marketing platforms can minimize the impact of fake users, click fraud, and other forms of malicious behavior on their campaigns and revenue.
- Adaptive to new techniques: As the AI system is trained on an ongoing basis, it can adapt to new and emerging techniques used by fraudsters to employ bots and engage in malicious activities.
Cons:
- Computational complexity: Implementing Bot Behavior Biometrics AI requires significant computational resources for data analysis, pattern recognition, and machine learning. This can present a challenge for businesses with limited technical infrastructure.
- False positives and negatives: As AI-driven systems are reliant on algorithmic learning, they may produce false positives and negatives in detecting bots. However, continuous system calibration can help reduce these occurrences over time.
Implementation
Implementing an AI-driven bot detection solution into your advertising or marketing platform requires several essential steps:
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Integrate AI-driven bot detection solutions: Choose a reliable bot detection solution that leverages AI and biometrics to effectively distinguish human users from bots. Many commercially available solutions provide simple integration options through APIs or SDKs.
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Train the system with historical user behavior data: To improve the accuracy of the AI-driven bot detection system, provide the solution with historical user behavior data. This data can be useful in training the machine learning algorithms to recognize behavioral patterns indicative of both legitimate users and malicious bots.
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Ongoing monitoring and calibration: Continuously monitor the performance of the bot detection system and calibrate it to optimize its efficacy. Regularly update the AI system's learning models to adapt to evolving bot behavior and tactics, and periodically review the success rate for bot detection to ensure optimal performance.
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Strategy 3: IP Geolocation and Proxy IP Detection
What is IP Geolocation and Proxy IP Detection
IP geolocation is the process of determining the geographical location of an IP address by analyzing its information. This technology is widely used in the advertising and marketing industry to target users based on their geographical location and enhance the efficiency of campaigns. Proxy IP detection, on the other hand, identifies and blocks IP addresses coming from suspicious sources such as proxy servers, VPNs (Virtual Private Networks), or data centers. By leveraging these technologies, advertisers and marketers can prevent account sharing and improve the security of their platforms.
How does it work
IP geolocation works by analyzing IP addresses to determine their physical location. This information can help advertising and marketing platforms identify users in a specific geographic area, enabling them to tailor content and campaigns to the preferences of that audience. Proxy IP detection works by identifying IP addresses originating from proxies, VPNs, and data centers which are often used to conceal the real location or identity of the users. When these suspicious IP addresses are detected, they can be blocked to prevent unauthorized access to marketing platforms.
Pros & Cons
Pros:
- Prevent unauthorized access attempts: By blocking IP addresses associated with proxies, VPNs, and data centers, businesses can reduce the risk of account sharing and unauthorized access.
- Protect genuine users from location-based fraud: Implementing IP geolocation and proxy IP detection can help businesses protect their users from location-based fraud and ensure targeted marketing efforts reach the intended audience.
Cons:
- False identification of legitimate remote access: There is a possibility that some remote users accessing the platform through legitimate VPN services might be falsely identified as fraudulent users, leading to unintended blocking or restrictions.
Implementation
To implement IP geolocation and proxy IP detection in advertising and marketing platforms, businesses should follow these steps:
- Integration of IP geolocation services: Choose and integrate a reliable IP geolocation service into the platform. This service should provide accurate and up-to-date information on IP addresses' geographic locations.
- Set up rules & triggers for blocking or allowing specific IP addresses: Create a set of rules and triggers to block or allow access to the platform based on the IP address's geolocation information. This could include blocking IP addresses from specific countries or regions, as well as targeting audience segments depending on their location.
- Regularly update the database of VPNs and proxies: Periodically update the database of known VPNs, proxies, and data centers used to identify and block suspicious IP addresses. This ensures that your platform remains up-to-date and able to detect new or evolving threats.
Strategy 4: Headless Browser Detection and Automation Framework Detection
What is Headless Browser Detection and Automation Framework Detection
Headless Browser Detection is a technique used to identify and prevent access from web browsers without a user interface. These are often used by fraudsters and bots to automate malicious activities, such as scraping content, creating fake accounts, and manipulating ad traffic.
Automation Framework Detection focuses on identifying tools and scripts used to automate user behavior within a web platform, such as Selenium, Puppeteer, and other popular automation tools.
By detecting and blocking access from headless browsers and automation frameworks, businesses can reduce the risk of account sharing fraud, click fraud, and fake user activity.
How does it work
Headless Browser Detection works by monitoring for browser behavior indicative of headless use. This includes analyzing characteristics such as the absence of a browser UI, missing system fonts typically found on regular browsers, and JavaScript behavior that indicates automation.
Automation Framework Detection involves identifying requests coming from popular tools and libraries used for web automation. This can be achieved through browser profiling, looking for specific headers, user agents, and JavaScript properties associated with automation tools.
Pros & Cons
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Pros:
- Enhanced resistance to automated fraud attempts: Detecting headless browsers and automation frameworks reduces the risk of account sharing and fraudulent activities by limiting access from automated systems.
- Reduced ad injection fraud and fake account creation: By blocking common tools used to create fake accounts and manipulate ad traffic, businesses can minimize the impact of fake users and protect their marketing budgets.
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Cons:
- Unintended blocking of benign automation: Some legitimate users and developers may use headless browsers and automation tools for data analysis, testing, or other non-malicious tasks. Implementing these detection methods may inadvertently block these users from accessing the platform.
Implementation
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Deploy tools designed to detect headless browsers and automation frameworks: There are several commercial and open-source tools available for this purpose, including browser fingerprinting libraries and server-side scripting solutions capable of identifying headless browsers and automation frameworks.
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Observe and block suspicious requests based on headers, user agents, and JavaScript behavior: Continuously monitor incoming traffic for discrepancies in HTTP headers, user agents, and JavaScript properties that suggest the presence of a headless browser or an automation tool in use. Maintaining a blacklist of known automation tool user agents or evaluating JavaScript properties, such as "navigator.webdriver" or "window.callPhantom," can help identify these requests.
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Continuously update detection criteria to adapt to evolving fraud tactics: Fraudsters are constantly refining their methods to bypass detection. It's essential to keep up-to-date with the latest trends in headless browser and automation framework usage, adapting your detection methods to stay ahead of emerging tactics. Regularly review industry reports, forums, and security blogs, or collaborate with other businesses or security professionals in your industry to stay informed about new developments.
Strategy 5: KYC and Two-Factor Authentication
What is KYC and Two-Factor Authentication
KYC (Know Your Customer) and Two-Factor Authentication (2FA) are security measures used to verify the identity of users and add an extra layer of protection to their accounts. KYC involves collecting personal information and validating it, while 2FA requires users to provide a secondary form of identification for account access, such as a fingerprint or an SMS code.
How does it work
KYC processes require users to provide personal information, such as name, address, date of birth, or government-issued ID during the account registration process. This information is then verified by a designated verification provider to confirm the user's identity.
2FA, on the other hand, requires users to provide a second authentication factor when accessing their accounts, in addition to their password. Common methods of 2FA include SMS codes sent to a registered mobile device, one-time passwords generated by authentication apps, or biometrics, such as a fingerprint.
Pros & Cons
Pros:
- Reduces account sharing and unauthorized access attempts: KYC and 2FA processes prevent users from sharing their accounts as doing so would require sharing personal information or access to a second authentication factor, which is typically device-bound.
- Minimizes the success rate of social engineering attempts: Implementing KYC and 2FA measures reduces the likelihood of cybercriminals successfully exploiting users' personal information to gain unauthorized access to their accounts.
Cons:
- Implementation time and additional user friction: Incorporating KYC and 2FA into the account registration and login process adds complexity and increases the time it takes for users to set up or access their accounts. This may lead to increased user friction and a higher rate of sign-up or login abandonments.
Implementation
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Implement KYC checks: Choose an appropriate level of KYC verification based on the anticipated user risk and your platform's requirements. This may involve verifying personal information, conducting phone number verification, or requesting documentation such as passports, driver's licenses, or utility bills. Collaborate with reliable and user-friendly verification providers to minimize friction during this process.
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Deploy 2FA methods: Evaluate different 2FA methods based on their security features and your platform's specific needs. Common options include SMS codes, authentication apps like Google Authenticator, or biometrics like fingerprints or facial recognition. Be sure to inform users about the importance of 2FA and guide them through the setup process.
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Develop a recovery process for lost or compromised accounts: Ensure you have a secure and robust account recovery process in place for users who lose their second authentication factor or face compromised accounts. This may involve employing backup codes, email-based recovery, or requiring users to submit a request for manual account recovery via customer support.
By implementing KYC and Two-Factor Authentication within your platform's ecosystem, you can effectively minimize the impact of account sharing and unauthorized access attempts. A strong focus on security and user experience is key to successfully deploying these strategies and protecting your platform's integrity.
Final Thoughts and Next Steps
As the digital advertising and marketing landscape continues to grow, so do the challenges and threats posed by account sharing fraud. Implementing the five strategies discussed in this article will significantly improve the security of your platform and protect the integrity of your user experience. It's essential to take a comprehensive approach, as fraudsters are constantly evolving their tactics and finding new ways to bypass security measures.
By integrating device and browser fingerprinting, leveraging advanced AI to detect bot activity, implementing IP geolocation and proxy detection, deploying headless browser detection and automation framework detection tools, and requiring users to undergo KYC and two-factor authentication processes, you can significantly reduce the impact of account sharing on your platform.
Adopting these measures and continuously updating them as new threats emerge will ensure that you stay one step ahead of fraudsters and maintain a secure, reliable, and efficient marketing platform for your clients. The next steps for your business include assessing your current security posture, identifying gaps in your defenses, and working with industry experts to implement the suggested strategies to help safeguard your platform against account sharing fraud.